Maplehurst Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds38
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-01-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often mention how approachable and friendly the staff are here. There's a genuine warmth that families pick up on straight away, and residents seem to settle well into the welcoming environment.
The eight family priority themes
- Staff warmth90
- Compassion & dignity90
- Cleanliness85
- Activities & engagement82
- Food quality80
- Healthcare88
- Management & leadership90
- Resident happiness85
What inspectors found
Inspected 2018-01-25
Is this home safe?
Is the care effective?
Maplehurst Nursing Home was rated Outstanding for effectiveness at its November 2017 inspection. This domain covers training, care planning, access to healthcare professionals, and how well the home supports people to eat and maintain their health. The published summary confirms the rating but does not reproduce specific findings on dementia training content, care plan quality, GP access frequency, or nutritional support. As a nursing home, the presence of registered nurses adds clinical capacity that residential-only homes do not have.Is this home caring?
Maplehurst Nursing Home was rated Outstanding for caring at its November 2017 inspection. This is the domain most directly concerned with whether staff are kind, whether your parent's dignity is protected, and whether the people who live here feel genuinely respected. The published summary confirms the rating but does not reproduce specific observations, such as whether staff used preferred names, whether residents were unhurried during personal care, or how staff supported people experiencing distress. Outstanding in this domain is rare and meaningful, though the absence of specific detail in the published summary limits what can be said with confidence.Is the home responsive?
Maplehurst Nursing Home was rated Outstanding for responsiveness at its November 2017 inspection. This domain covers how well the home tailors its care to individuals, what activities are available, how the home meets the needs of people with dementia specifically, and how complaints are handled. The published summary confirms the rating but does not describe the activities programme, how one-to-one engagement is provided for people who cannot join group activities, or how the home supports residents to maintain independence in daily tasks.Is the home well-led?
Maplehurst Nursing Home was rated Outstanding for leadership at its November 2017 inspection. The home is run by Woodcote Care Ltd, with a named registered manager and a named nominated individual recorded at the time of inspection. The published summary confirms the rating but does not describe the management culture, staff retention, how the home responds to concerns, or what governance systems were in place. The July 2023 desktop review found no information requiring a change to the rating.
Source: CQC inspection report →
What the evidence base says
The home provides specialist dementia care alongside general nursing for adults over 65. They offer 24-hour nursing support. For residents living with dementia, the staff's attention to individual preferences and needs becomes even more important. The team here works to understand what helps each person feel most comfortable and secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Maplehurst Nursing Home received Outstanding ratings across all five inspection domains, which places it in a very small group of care homes nationally. However, because the inspection took place in November 2017, the detailed evidence behind these scores is now over seven years old, and families should treat the scores as a strong historical baseline rather than a confirmed picture of today.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often mention how approachable and friendly the staff are here. There's a genuine warmth that families pick up on straight away, and residents seem to settle well into the welcoming environment.
What inspectors have recorded
What stands out is how staff keep families in the loop. They're quick to answer questions and provide regular updates, which really helps when you can't visit as often as you'd like. Families also notice how well staff understand each resident's specific needs and preferences.
How it sits against good practice
Some families have found particular comfort in the sensitive support provided during their loved one's final days, creating peaceful memories during difficult times.
Worth a visit
Maplehurst Nursing Home, at 53 Oathall Road, Haywards Heath, holds an Outstanding rating across all five inspection domains following an inspection in November 2017. Outstanding is the highest possible rating and is awarded to fewer than five percent of care homes in England. The home specialises in nursing care for adults over 65, including people with dementia, and has 38 beds. A desktop review carried out in July 2023 found no evidence requiring a change to those ratings. The most important thing to understand is that the inspection evidence is now over seven years old. The team, the environment, and the culture may have changed since 2017, and no full re-inspection has been published since then. On a visit, ask specifically to meet the current registered manager, ask how long the permanent care staff have been in post, and ask to see last week's actual staffing rota rather than a template. The Outstanding rating is a genuinely encouraging starting point, but your own visit and direct questions will tell you whether today's home matches that historic standard.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Maplehurst Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Maplehurst Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Staff who really get to know each resident in Haywards Heath
Maplehurst Nursing Home – Expert Care in Haywards Heath
When families are looking for nursing care, they often worry about whether staff will truly understand their loved one's individual needs. At Maplehurst Nursing Home in Haywards Heath, families describe staff who take time to learn exactly what makes each resident comfortable. The home provides round-the-clock nursing for people over 65, including those living with dementia.
Who they care for
The home provides specialist dementia care alongside general nursing for adults over 65. They offer 24-hour nursing support.
For residents living with dementia, the staff's attention to individual preferences and needs becomes even more important. The team here works to understand what helps each person feel most comfortable and secure.
“Some families have found particular comfort in the sensitive support provided during their loved one's final days, creating peaceful memories during difficult times.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Maplehurst Nursing Home received Outstanding ratings across all five inspection domains, which places it in a very small group of care homes nationally. However, because the inspection took place in November 2017, the detailed evidence behind these scores is now over seven years old, and families should treat the scores as a strong historical baseline rather than a confirmed picture of today.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often mention how approachable and friendly the staff are here. There's a genuine warmth that families pick up on straight away, and residents seem to settle well into the welcoming environment.
What inspectors have recorded
What stands out is how staff keep families in the loop. They're quick to answer questions and provide regular updates, which really helps when you can't visit as often as you'd like. Families also notice how well staff understand each resident's specific needs and preferences.
How it sits against good practice
Some families have found particular comfort in the sensitive support provided during their loved one's final days, creating peaceful memories during difficult times.
Worth a visit
Maplehurst Nursing Home, at 53 Oathall Road, Haywards Heath, holds an Outstanding rating across all five inspection domains following an inspection in November 2017. Outstanding is the highest possible rating and is awarded to fewer than five percent of care homes in England. The home specialises in nursing care for adults over 65, including people with dementia, and has 38 beds. A desktop review carried out in July 2023 found no evidence requiring a change to those ratings. The most important thing to understand is that the inspection evidence is now over seven years old. The team, the environment, and the culture may have changed since 2017, and no full re-inspection has been published since then. On a visit, ask specifically to meet the current registered manager, ask how long the permanent care staff have been in post, and ask to see last week's actual staffing rota rather than a template. The Outstanding rating is a genuinely encouraging starting point, but your own visit and direct questions will tell you whether today's home matches that historic standard.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Maplehurst Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Maplehurst Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Staff who really get to know each resident in Haywards Heath
Maplehurst Nursing Home – Expert Care in Haywards Heath
When families are looking for nursing care, they often worry about whether staff will truly understand their loved one's individual needs. At Maplehurst Nursing Home in Haywards Heath, families describe staff who take time to learn exactly what makes each resident comfortable. The home provides round-the-clock nursing for people over 65, including those living with dementia.
Who they care for
The home provides specialist dementia care alongside general nursing for adults over 65. They offer 24-hour nursing support.
For residents living with dementia, the staff's attention to individual preferences and needs becomes even more important. The team here works to understand what helps each person feel most comfortable and secure.
Management & ethos
What stands out is how staff keep families in the loop. They're quick to answer questions and provide regular updates, which really helps when you can't visit as often as you'd like. Families also notice how well staff understand each resident's specific needs and preferences.
The home & environment
The home is clean and well-maintained, with good choices of rooms for new residents. Families appreciate the variety in the meals too, and the pleasant location adds to the overall experience.
“Some families have found particular comfort in the sensitive support provided during their loved one's final days, creating peaceful memories during difficult times.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
